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Privacy Policy

The privacy of your personal information is of the utmost importance to Alpha Global Experts Inc., its subsidiaries and affiliates, “we”, “us” or “our”, as appropriate. This Privacy and Cookie Policy (“Privacy Policy”) covers the information that Alpha Global Experts Inc. collects about you or that you provide to Alpha Global Experts Inc. online through its websites located at alphaglobalexperts.com, michelehecken.com, michelehecken.ca (insert book website name ) (the “Sites”). It also explains how Alpha Global Experts Inc. uses cookies and similar technologies. By providing Alpha Global Experts Inc. with your personal information or by visiting the Site(s), you agree to be bound by the terms and conditions of this Privacy Policy.

You may request a copy of this Privacy Policy by contacting Alpha Global Experts Inc. as follows:

Mailing address:
504, 10028-119 Street
Edmonton, Alberta, Canada

T5K 1Y8

Email: [email protected]

Telephone:  +1 587 826-2020  

Attention: Michele Hecken, CEO, Privacy Officer


What is Personal Information?

Personal information is information about an identifiable individual. This may include, for example, an individual’s name, home address, phone number and personal financial information. However, not all information Alpha Global Experts Inc. collects about or from you is necessarily considered personal information. 

Information Collection and Use

We collect and use the following information on our Site(s):

Information you Provide

We may, from time to time, collect information that you provide to us, some of which may be personal information including, but not limited to, your first and last name, telephone number, email address, company name and job title (the “Personal Information”). The purpose for which we collect your Personal Information is for us to contact and identify you, improve the content of our Site(s), improve our services, respond to business inquiries, provide you with requested information and documents, customize the content and layout of our Site(s) for each user and, if you consent, to contact you for marketing purposes. We will only collect and use your Personal Information for the purposes described above.

In association with these stated purposes, Alpha Global Experts Inc. will store and process customer inquiries including, but not limited to, requests for services and information, through a third-party website hosting service, Kajabi Inc. (“Kajabi”), based in the United States. Kajabi will only collect, store, use and process your Personal Information for the purposes of conducting business with you, the client, and to obtain information relevant to serve you better and adapt it’s service offerings. You can find Kajabi’s privacy policy and Terms here https://newkajabi.com/policies/terms/. 

We will not disclose your Personal Information to any other third party unless (a) legally required to do so at the request of a government authority; (b) to protect any person from death or serious bodily injury; (c) to prevent fraud or the abuse of our users, or (d) to protect our rights.

Technical Information

When you visit or access the Site(s), Alpha Global Experts Inc. may collect, using electronic means, technical information. This information may include the Internet Protocol (IP) address of your computer, browser type, browser version, the pages of the Site(s) you visit, the time and date of your visit, the time spent on those pages, operating system, resolution of screen, location, language settings in browsers, the site you came from and searched for keywords (if arriving from a search engine). This technical data is aggregated and used to measure and improve the effectiveness of our Site(s).

Tracking and Cookies Data

Alpha Global Experts Inc. uses “cookies” to deliver content that is specific to your interests and to keep track of your preferences. “Cookies” are small text files that help identify you and your preferences when you return to Alpha Global Experts Inc.’s Site(s). When your browser accesses the Site(s), Alpha Global Experts Inc.’s server checks your browser settings to see if it is permissible to store this identification information on your computer. “Cookies” are not programs and are not known to be damaging to your computer. “Cookies” are also used to help determine how many unique users access pages on the Site(s) and may direct specific advertising content to you on selected pages.

We may use cookies and similar tracking technologies to record your session information, record specific information on what pages you access or visit, record past activity on the Site(s) in order to provide better service when you return to the Site(s), ensure that you are not repeatedly sent the same banner ads, and customize Web Page content based on your browser type or other information that you send. You may block the use of cookies by activating the settings in your browser, but if you choose to withhold consent, or subsequently block cookies, you may not be able to access all or part of the content of the Site(s).

Accessing Personal Information

If you wish to access, review, verify, or correct your Personal Information, we ask that you contact our Privacy Officer, in writing, using the contact information set out above. Please note that there may be instances where applicable legal or regulatory requirements will allow or require Alpha Global Experts Inc. to refuse to provide you with some or all of your Personal Information.

Excepting those situations where your Personal Information is required to be retained by applicable legal or regulatory requirements or where it is needed to comply with a legal obligation, you may, at any time, withdraw your consent to all or part of Alpha Global Experts Inc.’s collection, use, and disclosure of your Personal Information by giving reasonable notice, in writing, to our Privacy Officer.

Individuals inquiring about purchasing our services and products may elect to not allow Alpha Global Experts Inc. to use their mailing and email addresses for marketing and promotional communications.

If you choose to withdraw your consent for or restrict Alpha Global Experts Inc.’s collection, use, and or disclosure of your Personal Information, you may not receive certain communications from Alpha Global Experts Inc. that may be of interest to you and Alpha Global Experts Inc. may be unable to provide certain services to you.

Retention of Personal Information

Alpha Global Experts Inc. will retain your Personal Information only for as long as needed to meet the reasons for which it was collected, except as otherwise permitted or required by applicable legal or regulatory requirements. In addition, Alpha Global Experts Inc. will comply with any court orders that may be received requiring us to disclose information from our database.

Sharing of Personal Information  

Except as mentioned in this Privacy Policy, unless Alpha Global Experts Inc. has your express consent, Alpha Global Experts Inc. will not sell, rent, share or trade your Personal Information to any third party, except to internal service providers that Alpha Global Experts Inc. uses to facilitate or outsource one or more aspects of the operation of its Site(s) or its business. These internal service providers are subject to confidentiality agreements with Alpha Global Experts Inc. and other legal restrictions that prohibit their use of the information Alpha Global Experts Inc. provides them for any purpose other than to facilitate the specific outsourced related operation, unless you have explicitly agreed or given your prior permission to them for additional uses.  

From time to time, Alpha Global Experts Inc. may be required to provide Personal Information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. Alpha Global Experts Inc. also reserves the right to report to law enforcement agencies any activities that Alpha Global Experts Inc., in good faith, believes to be unlawful. Alpha Global Experts Inc. may release certain Personal Information when Alpha Global Experts Inc. believes that such release is reasonably necessary to protect the rights, property, and safety of others and Alpha Global Experts Inc..

Sale of the Business  

In the event that Alpha Global Experts Inc. intends to sell or transfer ownership or control of any or all of its business, operations or services to a third party, Alpha Global Experts Inc. reserves the right to disclose your Personal Information to a potential buyer both before and after the purchase. Alpha Global Experts Inc. will require that the receiving party agree that they will be bound by the provisions of this Privacy Policy and that they will only use and disclose your Personal Information as Alpha Global Experts Inc. is entitled to under this Privacy Policy. In the event the sale does not go through, Alpha Global Experts Inc. will require the potential purchaser to not use or disclose your Personal Information in any manner whatsoever and to completely erase same. 

Intra-Group data sharing/transfer

Alpha Global Experts Inc. may from time to time share your Personal Data with other branches, subsidiaries, affiliates and holding companies (i.e. intra-group) or with third parties where appropriate or relevant.

Transfer of Personal Information Outside of Canada 

Alpha Global Experts Inc.’s head office is located in Edmonton, Alberta, Canada. In some cases, Personal Information that Alpha Global Experts Inc. manages may be processed in Canada and may be disclosed, processed and stored outside of Canada in the European Union or the United States.  This information may, therefore, be available to government authorities under lawful orders and laws applicable there.  Alpha Global Experts Inc.’s electronic business records are currently maintained on a secure server located in Edmonton, Alberta, Canada, although this may change over time.

International Users 

At times, our Site(s) may be accessed by an international audience.  By visiting our Site(s) and providing us with data, you acknowledge and agree that your Personal Information may be processed for the purposes identified in this Privacy Policy.  In addition, such data may be stored on servers located outside your resident jurisdiction and in jurisdictions which may have less stringent privacy practices than your own.  By providing us with your data, you consent to the transfer of such data. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Policy and Canadian law. 

Links to Other Web Sites

The Site(s) may contain links to other websites. We provide these links as a service and we do not necessarily support or endorse the information. We are not responsible for the content and privacy policies of other websites. Information that you disclose to a third party during the course of accessing the Site(s) will be subject to the privacy policy of that third party. We encourage you to examine each website’s privacy policy and disclaimers and make your own decisions regarding the accuracy, reliability and correctness of material and information found there.

Contacting Alpha Global Experts Inc.

If you wish to make an inquiry about this Privacy Policy, withdraw your consent, or make a request to access, review, verify, or correct your Personal Information, please contact:

Mailing address:

Alpha Global Experts Inc.
504, 10028-119 Street
Edmonton, Alberta, Canada

T5K 1Y8

Email: [email protected]

Telephone:P:  +1 587 826-2020  

Attention: Michele Hecken, CEO, Privacy Officer

Please be careful whenever sending Personal Information to us via e-mail. E-mail is generally not a secure means of transferring information. 


Updates to this Privacy Policy 

Alpha Global Experts Inc. may review and revise this Privacy Policy from time to time in order to update our privacy commitment and ensure compliance with applicable privacy laws. Alpha Global Experts Inc. will update the date of this Privacy Policy each time it is revised.

Your continued use of the Site(s), after Alpha Global Experts Inc. posts any modifications to this Privacy Policy, will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

From time to time, Alpha Global Experts Inc. may use your information for new, unanticipated uses not previously disclosed in this Privacy Policy.  If Alpha Global Experts Inc.’s information practices change at any time, Alpha Global Experts Inc. will post the changes to this Privacy Policy on our Site(s) to notify you of the changes and provide you with the ability to opt out of any new uses.


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